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Free Delivery on Orders over 50 Pounds

Frequently Asked Questions

here are some of the things you might like to know...

How do you deliver within the UK?

We're quite traditional here at Hintons. We like licking stamps, brown paper, hairy string and little red vans, so most parcels are sent out via the Royal Mail.

Deliveries will take 3 - 5 days from date of dispatch and we aim to dispatch all parcels within 48 hours of order confirmation.

Larger items may be sent by courier and some bulky items are sent directly from the manufacturer (if this is the case we'll let you know when we confirm your order.)

Orders received over Bank Holiday weekends and at Christmas and New Year will be processed as soon as we are back in the office, we'll make sure there is plenty of information on the main pages when this is happens.

 

How much do you charge for delivery?

Let's keep things simple, if you're spending money with us we think it's only right that we are honest and upfront about the postage costs we incur when sending you your goods.

 

UK Delivery (all shipping is based on order value)

  • £0.01 - £49.99 - £3.99 - Standard Delivery 5 - 7 working days
  • £50.00 - £1,000.00 - £Free (be sure to select free shipping in the checkout)
  • £0.01 - £50.00 - £4.99 - Premium Delivery 1 - 3 working days
  • £50.00 - £599.99 - £1.99 - Premium Delivery 1 - 3 workinf days
  • £0.01 - £50.00 - £9.99 - Next Day Delivery (for orders placed before 2pm)
  • £50.01 - £1,000.00 - £3.99 - Next Day Delivery (for orders placed before 2pm)

NEW!!! If you live in Dorset you can also pick your order up from either or Broadstone or Wimborne High Street stores free of charge.

Mainland Europe Delivery

  • £0.01 - £25.00 - £5.99 - Standard Delivery
  • £25.01 - £60.00 - £9.99 - Standard Delivery
  • £60.01 - £5,000.00 - £19.99 - Standard Delivery

United States Delivery

  • £0.01 - £19.99 - £35.00 - Standard Delivery
  • £19.99- £29.99 - £40.00 - Standard Delivery
  • £29.99 - £49.99 - £50.00 - Standard Delivery
  • £49.99 - £500.00 - £70.00 - Standard Delivery

Other International Delivery

  • £0.01 - £20.00 - £15.00 - Standard Delivery
  • £20.01 - £39.99 - £45.00 - Standard Delivery
  • £40.00 - £100.00 - £65.00 - Standard Delivery
  • £100.01 - £500.00 - £80.00 - Standard Delivery
  • £500.01 - £1,000.00 - £100.00 - Standard Delivery

 

Do you deliver to countries outside the UK?

Yes we know that everyone wants a slice of the very lovely Hintons cake, so we do deliver throughout the world.

Please contact us via email hello@hintonshome.com with the items you like the look of and where in the world you want them delivering and we will get back to you with the postage cost.

It's worth bearing in mind that delivery times vary to each destination but we will do everything to get your order to you as quickly as we can.

 

What sort of packaging do you use?

We want every item we send out from the barn to arrive in your home as perfect as the day it was made, so we wrap and pack all our deliveries in the most appropriate way.

We will use bubble wrap and jiffy bags where necessary, along with card, tissue and lots of string and tape.

We also like to re-use and recycle, so don't be too surprised if your lovely order arrives in a not so lovely box!

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